A Credential Can
Change Your Career

Founded in 2020, we’re on a mission to enable Virginians to quickly acquire the skills and resources they need to succeed in a competitive job market. We believe credentialing is the path forward. In collaboration with Virginia’s Community Colleges (VCC), Community College Workforce Alliance (CCWA), and many of Virginia’s largest employers, we’ve guided thousands of scholars toward successful employment.

Customer Service Credential

Qualified customer service representatives are needed now by some of our state’s largest employers. This course captures the core duties for a broad range of entry-level through first-line supervisory positions. This certification is an endorsed credential that helps employers distinguish qualified customer service professionals and define career advancement opportunities.

Maximus and Genworth have committed to direct networking and priority applicant review.

  1. Fill out the interest form (it takes 15 seconds!)
  2. We get in touch and connect you with CCWA
  3. Enroll in the course, apply for Virginia Ready, and complete credential successfully
  4. Receive Career Readiness Training and $1,000 Credential Achievement Award
  5. Explore job opportunities with Maximus and Genworth and other hiring partners!
It’s Easy. Just
Follow These Five
Simple Steps!
Our Partners

Partnering to
Accelerate Your Career

Why should you become a Virginia Ready Scholar? We help you become career ready and connect you directly with employment opportunities in your credential industry.

One-on-one career path assessment from our team

Tools and resources to explore a new career

10 customer service building blocks

Develop career readiness skills with 8 self-paced modules

$1,000 Credential Achievement Award

Direct networking with Business Partners hiring customer service representatives


Apply Today to be a
Virginia Ready Scholar

Contact us to learn more about becoming a Virginia Ready Scholar and start your Customer Service journey.

Enabling Virginians to succeed in their careers through credentialing.

Our Partners